Comments on: Slate(SM) from Chase Goes Vertical, Dude http://creditcardoffersiq.com/blog/slate-from-chase-goes-vertical-dude/ How smart is your credit card? Fri, 27 Jan 2012 19:23:03 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Chrishttp://creditcardoffersiq.com/blog/slate-from-chase-goes-vertical-dude/#comment-9723 Chris Wed, 16 Feb 2011 15:16:03 +0000 http://creditcardoffersiq.com/?p=8698#comment-9723 On Chase Paymentech's website it states in the section on how to protect oneself against chargebacks: Whenever a card does not successfully swipe and you have to key in a transaction, manually imprint the card and ensure the signature and all transaction information is transferred to the imprinted draft. Make sure the manual draft is imprinted with the merchant name and location.This seems to be in direct contradiction with this practice as there is no way to imprint these cards with an imprinter. A manual credit card imprinter is the only acceptable way to obtain an imprint of a customer's card if a merchant's system is down or the card won't swipe.Does Marketing communicate with Compliance? I think not! On Chase Paymentech’s website it states in the section on how to protect oneself against chargebacks: Whenever a card does not successfully swipe and you have to key in a transaction, manually imprint the card and ensure the signature and all transaction information is transferred to the imprinted draft. Make sure the manual draft is imprinted with the merchant name and location.

This seems to be in direct contradiction with this practice as there is no way to imprint these cards with an imprinter. A manual credit card imprinter is the only acceptable way to obtain an imprint of a customer’s card if a merchant’s system is down or the card won’t swipe.

Does Marketing communicate with Compliance? I think not!

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